At Marine Spares Pty Ltd, we understand that plans can change, and you may need to cancel your order. Our cancellation policy is designed to provide flexibility while ensuring efficient service for all our customers.

ORDER CANCELLATIONS

1. BEFORE SHIPPING:
If you wish to cancel your order, please contact our customer service team immediately at info@marinespares.co.za or 064 505 7506. Include your order number and reason for cancellation. If your order has not yet been shipped, we will process the cancellation and issue a full refund to your original payment method within 5-7 business days.
2. AFTER SHIPPING:
If your order has already been shipped, you will need to follow our return policy once you receive the item. Please refer to our Return Policy for detailed instructions on how to return your order.
NON-CANCELLABLE ITEMS
Certain items cannot be cancelled once the order has been placed, including:
• Custom or personalized items
• Items on sale or clearance
• Special order items

REFUNDS FOR CANCELLATIONS
Refunds for cancelled orders will be processed to the original payment method within 5-7 business days of the cancellation confirmation. Please note that it may take additional time for your bank or credit card company to process and post the refund.

CONTACT US
For any questions or assistance with canceling your order, please contact our customer service team at info@marinespares.co.za or 064 505 7506
Provide your order number and any relevant details to facilitate the process.
Thank you for shopping with Marine Spares SA Pty Ltd.
We value your business and are committed to providing you with high-quality products and excellent customer service.