SHIPPING POLICY
Welcome to Marine Spares Pty Ltd’s Shipping Policy. This document outlines important information regarding the shipping of products purchased from our website. Please read this policy carefully before placing an order.
SHIPPING ZONES:
1. WITHIN DURBAN AND PIETERMARITZBURG:
A flat rate of R200 applies for orders exceeding 10kg.
For orders under 10kg, shipping costs start from RXX, depending on weight.
THIS IS THE RATE R200 FOR LOCAL IN KZN OTHER FEES WILL BE USED WITH COURIER GUY PRICES ATTACHED ON EMAIL
2. OUTER AREAS:
Shipping starts from R250, with the exact cost depending on the weight and destination of the order.
DELIVERY TIMEFRAME:
We strive to deliver orders within an estimated timeframe of 2-5 business days from the date of purchase. Please note that delivery times may vary due to factors such as holidays, peak seasons, and unforeseen circumstances.
SHIPPING METHODS:
Currently, we offer standard shipping for all orders. Additional shipping methods may become available in the future.
SHIPPING RESTRICTIONS:
At this time, we are unable to offer international shipping. We apologize for any inconvenience this may cause.
TRACKING INFORMATION:
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.
SHIPPING FEES:
Shipping fees are calculated based on order weight, destination, and selected shipping method. Any applicable shipping fees will be displayed at checkout before you complete your purchase.
RETURNS AND EXCHANGES:
For information about our returns and exchanges policy, please refer to our Returns Policy.
CUSTOMER SUPPORT:
For any inquiries or assistance regarding shipping, please contact our dedicated customer service team:
• Email: info@marinespares.co.za
• Phone: 064 505 7506
ADDITIONAL INFORMATION:
If you have any further questions or require assistance, please feel free to reach out to us. Thank you for choosing Marine Spares Pty Ltd for your shipping needs.
Revision Date: 24 June 2024